Hata Fees FAQ

What are Crypto Withdrawal Fees?

When you withdraw cryptocurrency to addresses external to Hata, you usually encounter a cost referred to as a "transaction fee" or "network fee." It's important to note that this fee doesn't go to Hata; instead, it's directed to miners or validators responsible for handling transactions and securing the associated blockchain network. Hata is obligated to cover these fees to ensure that transactions are processed successfully. 

Since transaction fees are subject to change, your charges will be determined based on the current state of the network. The fee amount is calculated using an estimation of network transaction fees and can vary unexpectedly due to factors like network congestion. For the most current fee information, please refer to Hata's Fees page.

Hata Minimum Amount for Withdrawal?

There is a specified minimum amount for each withdrawal request, and if your requested amount falls below this threshold, you won't be able to initiate the withdrawal. You can refer to Hata Fees page on Hata to verify the minimum withdrawal amount and transaction fees for each cryptocurrency. However, it's essential to be aware that these fees can fluctuate unexpectedly due to unforeseen factors like network congestion.

Please ensure that you correctly designate the network. If the destination address for your withdrawal corresponds to an ERC20 address (on the Ethereum blockchain), it is imperative to choose the ERC20 option before proceeding with the withdrawal. It's crucial not to opt for the least expensive fee option; instead, you must select the network that aligns with the withdrawal address. Failure to do so could result in the loss of your funds.

Hata withdrawal limits on the platform?

• Crypto withdrawal limit -  Crypto withdrawal limits will differ based on user's transaction volume, status and tier categorization. For more information, please refer to Hata Fees page for updated withdrawal limits.

• Fiat withdrawal limit - Fiat withdrawal limits will differ based on user's transaction volume, status and tier categorization. For more information, please refer to Hata Fees page for updated withdrawal limits. 

What is a ” Chain Network address”?

The Chain network is a blockchain system designed to operate applications based on smart contracts. It enables users to efficiently manage their digital assets across various blockchains with minimal delay and substantial capacity.

A "network address," essentially, serves as a specific "location" within the blockchain where coins can be directed using a combination of alphanumeric characters. A cryptocurrency address can be openly shared as text or a QR code for the purpose of receiving funds.

If the system identifies that you have entered an incorrect format, it will notify you with an "invalid address" alert. In such instances, please carefully review the recipient's address and the withdrawal network to ensure that the information you have entered is accurate.

What is a Transaction ID (TxID)?

How To Check Your Withdrawal Transaction Hash (TXID)?

You can select the TxID to view the progress of the corresponding transaction within the blockchain explorer. Keep in mind that your funds will be moved to the appropriate block once the transaction receives confirmation from nodes. In cases where the network experiences high traffic, the arrival of your funds might be delayed. You can also review your transaction history from the [Wallets] section.