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Security (9)

Security related articles & FAQs

Having trouble receiving your OTP email?

Modified on Mon, 9 Jun at 3:01 PM
Why am I Unable to Access the Hata Mobile App on My Jailbroken or Rooted Device

Modified on Tue, 27 Feb, 2024 at 6:15 PM
How to Delete API key

Modified on Thu, 20 Jun, 2024 at 4:53 PM
How to Create API Keys on Hata

Modified on Fri, 15 Nov, 2024 at 1:54 PM
How to Report Stolen Funds Transferred to Hata

Modified on Fri, 14 Jul, 2023 at 2:30 PM
How to Identify Fake Hata Support Phone Numbers

Modified on Thu, 13 Jul, 2023 at 11:32 AM
How to Secure Your Hata Account

Modified on Mon, 18 Aug at 2:17 PM
Examples of Phishing Emails

Modified on Tue, 30 Apr, 2024 at 1:57 PM
Hata Account Security Tips

Modified on Thu, 13 Jul, 2023 at 11:15 AM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w hata.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m hata.freshdesk.com Session Contains the state of the shard.

_helpkit_session hata.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session hata.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials hata.freshdesk.com 2 months Used for user authentication.

wf_order hata.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type hata.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter hata.freshdesk.com Session Denotes which filter is applied for the tickets list.