How to Sign Up And Activate Your Hata Global Account

Disclaimer: This Article is Meant for Existing Hata Malaysia Users Only

Only applicable to active and verified Hata Malaysia users looking to activate a Hata Global account. New users can sign up directly at hata.io/signup; the account type provided is based on your registration information. 


What you need to know


If you already have a verified Hata Malaysia account and wish to activate your Hata Global account, you can do so by submitting a request through our Customer Support team. 

Please note that this is a manual activation process. Once submitted, our team will review and process your request within 1-3 working days. During periods of high ticket volume, processing may take slightly longer - we appreciate your patience and understanding.

What you need to do - Submit a ticket to our Customer Support team

If your Hata Malaysia account is already verified, you will need to provide us your consent to transfer your KYC information from Hata Malaysia to Hata Global for account opening. 

However, as part of the activation, you will be required to complete a short declaration confirming that:

• However, as part of the activation, you will be required to complete a declaration confirming that:

  • You are the rightful owner of the account

  • You consent to the collection, use, and disclosure of your personal data in accordance with our Privacy Policy (PDPA)

  • You have read and understood Hata Global’s terms and accept the associated risks
    
    
    

This step is necessary to meet necessary legal and regulatory requirements before activating and linking your account.

Step-by-Step: Submitting a Global Account Activation Request

1. Visit our Help Center and select Submit a Ticket.

2. Under the Type dropdown menu, select “Hata Global Activation Request.”

3. In the message section, provide any relevant information (e.g., confirmation that you already have a verified Hata Malaysia account) and that you want to activate your Hata Global account

4. Click Submit to send your request.
   
   

If you have any questions or need help during the process, our Support team is ready to assist.

Upon submitting a ticket, we will send you a follow up email requesting for further information should the need arise. Kindly ensure that you check your email inbox for any updates on next steps.