How to Send Crypto on Hata

• Visit www.hata.io and click on [Wallet]. Next, select the crypto that you wish to receive from your Cryptocurrency Wallet.

• Once you have selected your desired cryptocurrency to send, click on the [Send] button.

• Select the method you wish to send with either via:

  • Externally to other user's wallets outside of Hata (via crypto network)

  • Internally to other user's wallets with a Hata account (via Hata User ID/Email)

  • Cross-platform from Hata Global to Hata Malaysia or vice versa.

Send via User's ID to another Hata wallet

To send crypto via Hata User ID or email, you are required to fill in the beneficiary’s information that includes:

i. Hata User ID/Email

ii. Hata platform (Hata Malaysia or Hata Global)

iii. Send amount

iv. Note (optional)

• Click on [Next] after filling up the required information.

• After entering the required information, ensure your send details on the confirmation page is correct and click on [Confirm] to finalize your crypto send.

• As a security measure, you will be required to enter a verification code sent to your email and your Two-Factor authentication (2FA) code. Click on [Send code] and enter the required information. Select [Next] after entering the required codes.

• Congratulations! You have successfully sent your cryptocurrency!

Send via Crypto Network

• If you are sending to a wallet address via crypto network, Select [Add a New Address].

• Then, you will be required to perform several steps to add a new receiving wallet address. Select [Continue] to proceed.

• Ensure that the network selected is correct. Select [Next] to proceed.

How to choose a network?

• BEP2 refers to the BNB Beacon Chain (former Binance Chain).
• BEP20 refers to the BNB Smart Chain (BSC) (former Binance Smart Chain).
• ERC20 refers to the Ethereum network. Its native cryptocurrency is ETH.
• TRC20 refers to the TRON network.
• EOS refers to the Enterprise Operation System network.
• BTC refers to the Bitcoin network.
• BTC (SegWit) refers to Native Segwit (bech32), and the address starts with “bc1”. You can withdraw or send Bitcoin to SegWit (bech32) addresses. 
• For networks such as BEP2 or EOS, you must fill in the Memo when making a transfer, or your address cannot be detected.
• The network selection depends on the options provided by the external wallet/exchange that you are making the withdrawal from. If the external platform only supports ERC20, you must select the ERC20 deposit network.
• DO NOT select the cheapest fee option. Select the one that is compatible with the external platform. For example, you can only send ERC20 tokens to another ERC20 address, and you can only send BSC tokens to another BSC address. If you select incompatible/different deposit networks, you will lose your funds.

• After you have confirmed your network, click [Got it] on the Warning pop-up.

• Choose the origin of the receiving wallet address. Is it an Exchange or a Private Wallet?

Private wallets are wallets that are stored in your computer/mobile device/hardware. Eg:Trust Wallet / MetaMask/ Exodus/ MYEtherWallet etc;

Exchange Wallets are typically wallets stored and provided by an online exchange. 

Eg: Binance / Coinbase/ Kraken/ Bitstamp/Bitfinex

• If the Wallet is from an exchange, please select which Exchange.

• If the Wallet is a private wallet from a Decentralized platform, please select which platform (i.e: Metamask / Trust Wallet / Exodus etc...)

• If you are sending to an external private wallet, Input the wallet address that you wish to send to and click [Next]. Please ensure your address is copied & pasted instead of manually typed in to avoid any typing errors. Your funds may be lost if you input an incorrect address.

• If you are sending cryptocurrency to a centralized exchange, please input the wallet address, recipient full name and a nickname for the address. Click [Next] to proceed.

Some examples of Memo/Tag are listed below. Tags are only required when you wish to send crypto to a centralized exchange to allow exchanges to identify who the crypto belongs to via the destination tag. Private Wallets may or may not require tags.

• Perform two-factor authentication (2FA) with your google authenticator and email address. Input the 6-digit codes sent via 2FA and click [Submit].

• Congratulations! You have successfully added a wallet address. Click [Got it]

• Now, you can select your newly added address in your address book to send funds to.

• After selecting a wallet address in the address book, please ensure that the type of crypto is correct and input the amount you would like to send. Additionally, you may also choose to input a note to the recipient (if any). Click [Next].

• Confirm if the send details are correct. Click [Confirm].
  

• As a security measure, you will be required to enter a verification code sent to your email and your Two-Factor authentication (2FA) code. Click on [Send code] and enter the required information. Select [Next] after entering the required codes.
  

• Congratulations! You have successfully sent your cryptocurrency!
  

Send via Cross-Platform Transfer

Using the cross-platform transfer function, Hata users are now able to send crypto to their own account from Hata Global to Hata Malaysia or vice versa.

• Fill in the details required in the provided fields and ensure that the correct Hata platform has been selected before proceeding. Click on [Next] to proceed.

• Ensure the details on the confirmation page is correct and click on [Confirm] when ready.

• As a security measure, you will be required to enter a verification code sent to your email and your Two-Factor authentication (2FA) code. Click on [Send code] and enter the required information. Select [Next] after entering the required codes.

• Congratulations! You have successfully sent your cryptocurrency!