For users looking to perform a USD deposit via SWIFT, your local bank may require a document to confirm your account details in Hata. You may request for a confirmation document via Hata's Customer Support and Hata's customer support associate will attend to you.
Please describe your situation and attach your deposit details below the description and click [Send]. A customer service representative will contact you as soon as possible.
Fill in the details of your ticket. Details for each field / section are described below:
Type - Choose the category that best describes your issue or inquiry.
Description - Provide detailed information about your issue, request, or question and share relevant details.
Attachment (Optional) - You may attach any relevant supporting documents such as images, screenshots or official documents pertaining to your issue or inquiry.
Note: Only pdf, jpg, png or tiff files are accepted.
Select [Submit] to complete your ticket submission and a Hata Customer Support associate will attend to your ticket and reply to your email as soon as possible.