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How to Delete or Erase Certain Personal Data for Your Hata Account

Hata users can request to delete or erase certain personal data pertaining to their Hata account.

To do so, users need to submit a ticket to Hata's Customer Support.

Users can follow the steps below to submit a ticket:

  • On Hata's Help Centre. Select [Headset Icon] on the bottom right.

  • Fill in the details of your ticket. Details for each field / section are described below:

    • Select the most suitable option that describes your problem

    • Fill in your [Name] and[ Email].

  • Fill in the details of your ticket. Details for each field / section are described below:

  • Description - Provide detailed information about your issue, request, or question and share relevant details.

  • Attachment (Optional) - You may attach any relevant supporting documents such as images, screenshots or official documents pertaining to your issue or inquiry.

    • Note: Only pdf, jpg, png or tiff files are accepted.

  • Next, a support ticket will be created for you, and an agent will review your issue.

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