Hata users can request to delete or erase certain personal data pertaining to their Hata account.
To do so, users need to submit a ticket to Hata's Customer Support.
Users can follow the steps below to submit a ticket:
On Hata's Help Centre. Select [Headset Icon] on the bottom right.
Fill in the details of your ticket. Details for each field / section are described below:
Select the most suitable option that describes your problem
Fill in your [Name] and[ Email].
Fill in the details of your ticket. Details for each field / section are described below:
Description - Provide detailed information about your issue, request, or question and share relevant details.
Attachment (Optional) - You may attach any relevant supporting documents such as images, screenshots or official documents pertaining to your issue or inquiry.
Note: Only pdf, jpg, png or tiff files are accepted.
Next, a support ticket will be created for you, and an agent will review your issue.
