Hata users can request to delete or erase certain personal data pertaining to their Hata account.
To do so, users need to submit a ticket to Hata's Customer Support.
Users can follow the steps below to submit a ticket:
- On Hata's Customer Helpdesk. Select [Submit a ticket].
- Fill in the details of your ticket. Details for each field / section are described below:
- Email Address - Input the email address you've registered with Hata. If you are not a Hata user, you may use any email address. Hata's Customer Support will use this email to get in touch with you.
- Type - Choose the category that best describes your issue or inquiry.
- Product - Select [Hata].
- Description - Provide detailed information about your issue, request, or question and share relevant details.
- Attachment (Optional) - You may attach any relevant supporting documents such as images, screenshots or official documents pertaining to your issue or inquiry.
- Note: Only pdf, jpg, png or tiff files are accepted.
- Complete the CAPTCHA for verification.
- Select [Submit] to complete your ticket submission and a Hata Customer Service associate will attend to your ticket and reply to your email as soon as possible.
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