Skip to main content

Buddy Bonus Programme FAQs

What is the Buddy Bonus Programme?

The Buddy Bonus Programme rewards both you and your friend when your friend signs up using your referral code and successfully completes the required programme tasks.


How does the Buddy Bonus Programme work?

Share your referral code or referral link with a friend. Once your friend completes all required tasks and fulfils the programme conditions, rewards will be unlocked for both of you.


Who can participate in the Buddy Bonus Programme?

The Buddy Bonus Programme is only available to eligible individual users on the Hata Malaysia platform who complete KYC verification. Business accounts are not eligible to participate.


How do I invite a friend?

You can find and share your referral code or referral link under:

  • Rewards Hub

  • Buddy Bonus Programme

  • Share


When must my friend enter my referral code?

Your friend must enter your referral code:

  • During registration, or

  • Within 30 days after signing up and completing KYC verification

Referral codes cannot be applied after the 30-day period.


What tasks must my friend complete?

To qualify for the Buddy Bonus Programme, your friend must:

  • Complete KYC verification

  • Deposit or Instant Buy at least RM250 worth of crypto

  • Complete a 90-day stake plan

All required tasks must be successfully completed and verified before rewards are unlocked.


What rewards will we receive?

Once all programme requirements have been completed:

  • The referred friend (referee) will receive RM25 worth of BTC

  • The referrer will receive RM15 worth of BTC


When will rewards be unlocked?

Rewards will be unlocked after all required tasks and the 90-day stake period have been successfully completed and verified.


How long do I have to claim my reward?

Rewards must be claimed within 30 days after they are unlocked. Unclaimed rewards will expire after the claim period ends and can no longer be redeemed.


Where can I track my referral progress?

You can monitor:

  • Referral status

  • Pending tasks

  • Reward unlock progress

  • Reward claim status

under the Rewards Hub within the Buddy Bonus Programme section.


Why is my reward still pending?

Rewards may remain pending if:

  • Required tasks are incomplete

  • The 90-day stake period is still ongoing

  • Verification checks are still in progress

  • Transactions are still being validated

  • Campaign conditions have not yet been fulfilled


Why was my referral deemed ineligible?

A referral may be deemed ineligible if:

  • The referral code was entered after the eligibility window

  • Another referral or affiliate code was previously used

  • The account is duplicate, fake, or self-referred

  • Fraudulent or abusive activity is detected

  • KYC verification was not completed


Can I participate in both the Buddy Bonus and Affiliate Programme?

Yes. Referrers may invite different friends through both the Buddy Bonus Programme and the Affiliate Programme.

However, each referred user (referee) may only participate in one referral programme at the point of sign-up. Once a referral code has been successfully applied to either the Buddy Bonus Programme or the Affiliate Programme, it cannot be changed or combined with another referral programme.


Can rewards be reversed or cancelled?

Yes. Hata reserves the right to withhold, reverse, reclaim, or cancel rewards in cases involving suspicious activity, abuse, transaction reversals, or breaches of programme rules.


What activities are prohibited?

Prohibited activities include:

  • Self-referrals

  • Fake or duplicate accounts

  • Referral abuse or manipulation

  • Spam promotions

  • Fraudulent transactions

  • Misleading campaign claims

  • Misuse of Hata branding or impersonation

Violations may result in disqualification, forfeiture of rewards, account restrictions, or legal action.


Can the Buddy Bonus Programme change?

Yes. Hata may modify, suspend, or terminate the Buddy Bonus Programme or its terms at any time where necessary.

Did this answer your question?